Square Enix wants artificial intelligence to do the heavy lifting on testing. In its November 6, 2025, earnings materials, the company set a goal for AI to handle 70% of QA and debugging work by the end of 2027 and outlined a joint research effort to help achieve it.
The plan centers on a collaboration with the Matsuo Laboratory at the University of Tokyo and an internal team of developers and engineers. The filing describes a group of more than 10 people working on what it calls improvements to development efficiency through AI technologies, and it notes that a companywide idea contest produced several AI projects that are now moving forward internally.
What this means practically is a push to apply generative AI and automation to many of the repetitive tasks that make up quality assurance, such as regression testing, crash reproduction, and some bug triage. The earnings materials frame the work as a way to gain a competitive advantage in development and provide few specifics on individual project timelines beyond the 2027 target. You can read the original earnings materials as a PDF here.
The filings do not spell out whether the push toward AI-driven QA would lead to headcount reductions or reorganizations. That question remains open in the documentation, and Square Enix did not offer additional detail in the materials.
We previously covered Square Enix account policy moves in an article about how the company will suspend Final Fantasy XIV accounts that redeem fraudulently obtained game codes, which shows the studio has recently been tightening other parts of its operations; the coverage is available at Square Enix will suspend FF14 accounts that redeem fraudulently obtained game codes.
If Square Enix reaches its 70% target, it would be a notable change to how QA teams operate across the industry. However, the company still needs to show how automated systems will handle tricky edge cases and platform certification requirements. The research partnership and internal projects are the first visible steps in what the company frames as a multiyear transition.
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