As of May 18, CrossfireX will be no more. Xbox Store sales have been discontinued, and the multiplayer online shooter is offering refunds to those who recently purchased any content for this FPS title – though players should hurry since nothing new can be added until its permanent closure.
For CrossfireX gamers seeking clarity on the game’s end, an FAQ page has been created with answers to frequently asked questions about its closure. With the closure of its servers on May 18th rapidly approaching, gamers may want to take advantage of one last opportunity and complete any outstanding single-player campaigns before it’s too late.
Below you can find the FAQ provided by the developer:
1) When will the CrossfireX servers officially close?
- The CrossfireX servers will officially close on May 18, 2023 – 00:00 UTC.
2) Will I be refunded for my purchases made in CrossfireX?
- Purchases made within the last 14 days as of February 3, 2023, may be eligible for a refund. Please submit a refund request via the following link.
3) I made a purchase in the last 14 days, when will I receive my refund?
- Please click on the following link and request a refund. If you do not receive your refund within a few days after it has been approved, please contact Xbox support at: https://support.xbox.com/en-CA/
4) Will I still be able to play the CrossfireX campaigns?
- If you have previously purchased either of the single player campaigns, then you will be able to enjoy and complete them until servers close on May 18, 2023 – 00:00 UTC.
5) Why is the game closing?
- While our team worked hard to push out numerous content updates including fixes, new maps, modes & in-game events, the game was ultimately not where it needed to be. As a result, we have made the difficult decision to close the game.
6) What will happen to my items & account progression?
- Access to player data (including CrossfireX player profiles, in-game progression and purchased items) will remain with your account until the closure of CrossfireX on May 18, 2023.
7) Why is the shop still open?
- We will keep the in-game shop open until the servers close to allow users to spend any remaining currency, but we will be disabling the option to purchase CFP/GP.
8) What will happen to the CrossfireX social media channels like Discord, etc.?
- The official CrossfireX social media channels will stop posting content but will still be available to view. The Discord server will remain in a limited capacity for any support issues.
