The First Descendant Team Seeks Reports on Xbox and Steam Freezes

Players are asked to include their graphics settings, when and where the problem occurred, how often it happens, and video footage if available.

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The First Descendant notice graphic with purple background and official game branding

The First Descendant’s October 15 update addressed some identified causes of freezing, but players on Xbox Series X, Xbox Series S, and Steam are still reporting freezes or unresponsive gameplay, according to the team’s October 16 Steam notice. Update 1.4.5 also added Onslaught Stage 5 and reworked Freyna, Gley, and Enzo.

The team has not identified the exact cause. It says the problem is difficult to reproduce consistently, even in its internal test environment, so its investigation is continuing.

Players who have encountered the issue are asked to send Customer Service these details:

The platform where the freeze occurred: Xbox Series X, Xbox Series S, or Steam.
Graphics settings, including whether Frame Generation, such as FSR FG, was enabled.
What content they were playing, when the freeze happened, and how often it occurs.
Video footage of the freeze, if available.

The team says Frame Generation status is especially useful for its analysis. Have you experienced a freeze on one of these platforms, and was Frame Generation enabled? For updates as the investigation continues, follow us on X, Bluesky, YouTube, Instagram, Steam, and Telegram.

Launched in July 2024, The First Descendant is a next-generation third-person co-op action RPG looter shooter featuring high-quality graphics developed using Unreal Engine 5. In the game, players become a Descendant whose mission is to combat against alien invaders – The Vulgus who crossed dimensions over 100 years ago and brought with them the devastating Colossi and destruction– for the survival of humanity and to protect Albion and the continent of Ingris. Players will encounter spectacular stories as they grow stronger through various missions and raids to finally discover the Descendants' secret. Cooperation is crucial as players team up with one another in strategic multiplayer boss fights where teamwork and tactics are key. New equipment, materials, and items obtained through a myriad of missions and boss fights will contribute to players’ character development.

Genre Shooter, Role-playing (RPG), Adventure
Platforms Xbox Series X|S, PlayStation 4, PC (Microsoft Windows), PlayStation 5, Xbox One
Perspective Third person
Modes Single player, Multiplayer, Co-operative
Release July 2, 2024
Publisher Nexon Korea
Age Rating