News

The First Descendant User Ban Results Announced

The latest update from the team behind The First Descendant has just dropped, revealing the outcomes of their recent crackdown on abusive users, which was conducted from March 28 to April 3. This initiative aims to create a welcoming gaming atmosphere for everyone. If you’ve spotted any odd behavior while playing, don’t hesitate to report it using the in-game feature!

Here’s a detailed breakdown of the crackdown results:

Crackdown status

  • Crackdown period: 2025.3.28(Fri) – 2025.4.3(Thu) PST

Actions Taken Against Abusive Users

    • Creation, distribution, or use of unauthorized programs – Permanent game ban (22 users)
      – Actions have been taken for creating, distributing, or using unauthorized programs.

    • Exploitation of all processes related to the Open Store – Permanent game ban (21 users)
      – Actions were taken because of unfair gains by exploitation on store payment process.

    • Interfering with other user’s gameplay – 3-day separate matchmaking penalty (426 users)
      – A history of repeated interference with other Descendants’ gameplay has been confirmed and action has been taken in accordance with the Operation Policy.




Notes

  • The outcome of the crackdown on abusive users includes enforcement actions taken based on reports and monitoring.
  • If you would like to vindicate yourself regarding a claim about exploiting the Open Store’s payment process, please visit our official website > Customer Service > 1:1 Support and make your inquiry.
  • If you wish to dispute claims related to chargebacks, contact the platform store where you made your payment.

The team is committed to keeping The First Descendant‘s environment enjoyable for all players. Thank you for being part of this journey!

Mihaela Kicevski

I am Angel's and Margarita's daughter, and I am happy to be starting this work together with my parents! I can't wait to see where this takes us!

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