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Xbox’s new chief says the brand has to fix its core first

In a Fortune interview, Asha Sharma said Xbox spread itself too thin while Microsoft weighs new hardware ideas, more mobile and PC reach, and a sharper focus on console.

Microsoft’s newest Xbox reset is arriving at the same time the brand is under pressure from layoffs, higher hardware costs, and a Game Pass business that has taken plenty of heat. In a statement to Fortune, Asha Sharma said Xbox spread itself too thin while chasing too many bets and lost focus on the core business.

Her message was blunt in plain English: the console side has to be healthy before anything else can really hold together. Xbox is now pulling more of its management layers inward and putting more weight back on its flagship hardware, a sharp turn after years where subscriptions and broad platform ambitions often sat in front of the box itself.

The timing is rough. Microsoft raised Xbox console prices again in late June 2026, and the company has already pointed to steep jumps in storage and memory costs as part of the problem. The pressure also follows fresh scrutiny around Game Pass pricing, including Microsoft’s response to a 50% Ultimate increase in its latest price hike.

Sharma also said Xbox is looking at new hardware business ideas, including consumer programs that lower the upfront hit and a wider push across mobile and PC. That sounds like a company trying to keep the console at the center while still chasing more places to sell the same ecosystem. The big question is whether Xbox can repair its foundation fast enough to stop the cuts and the cost increases from defining the next stretch of the brand.

Xbox still has a lot to prove, but the direction is clear: fix the core, then build from there. Share your thoughts in the comments, and follow us on X, Bluesky, YouTube, Instagram.

Angel Kicevski

I've spent half of my life playing video games, ever since the competitive 1.6 era, where I played professionally. Now I am happily married to Margarita Kicevski and have two beautiful children. My goal is to deliver fresh news and updates from the gaming world, but also deliver some juicy guides. Previously, I worked on another website for 8 years and decided to continue my journey here! So basically, I am in this industry for 10+ years... which has been quite a lot, let me tell you!

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