The highly anticipated launch of Microsoft Flight Simulator 2024 has been marred by a series of login issues, frustrating players eager to take to the skies. Microsoft acknowledges these challenges as the game’s release unfolds and works towards solutions.
Microsoft has recognized the problems players are facing when attempting to access Flight Simulator, which launched this past Tuesday. Many users have reported being stuck at an initial queue screen, while those who manage to bypass it are experiencing lengthy load times that frequently freeze at 97%. Also, some players have noted missing aircraft from their libraries.
In response to these widespread issues, Jorg Neumann, head of Microsoft Flight Sim, and Sebastian Wloch, Asobo Studio’s CEO, released a ‘Launch Day Update’ video apologizing for the frustration and assuring players that they are actively resolving the issues. “While it’s a great launch day, we know many people are frustrated,” Neumann stated in the update. He emphasized their commitment to transparency and communication throughout this process.
The root cause of these login issues appears to stem from an overwhelmed server cache. Wloch detailed how players initiate the game by requesting data from a server that is supposed to deliver information stored in a database. Unfortunately, despite extensive testing during earlier phases with simulated loads of up to 200,000 users, the current demand has far exceeded expectations.
“We’ve tried to restart the services. We’ve taken measures to throttle access,” Wloch explained further. Initial attempts showed promise but were short-lived as user demand surged again. The team continues investigating ways to stabilize access while ensuring all players can join seamlessly.
A recent update on Microsoft’s official site indicates progress: “We have solved the issues and are now bringing players in at a steady pace,” they announced. Their statement reflects an understanding of player frustrations and expresses gratitude for patience amid ongoing fixes.
This situation highlights the excitement surrounding new releases like Microsoft Flight Simulator 2024 and the potential pitfalls associated with online connectivity demands during peak times. While many gamers remain hopeful for smoother gameplay, it reminds them of the complexities of launching large-scale online titles.